$22,000 FCC Fine for Failure to Broadcast All Material Rules for a Station Online Contest

The FCC released a Notice of Apparent Liability proposing a $22,000 fine for a contest to win a car conducted by a cluster of five stations.  The contest (the award of a car to the entrant who produced the best commercial for the car, as voted on by website users) was conducted principally through the stations' websites.  But the stations did promote the fact that the contest was being conducted on the air.  A disappointed contestant accused the licensee of rigging the contest by awarding the prize to a friend of a station employee for a video that was entered after the official end of the contest.  The FCC totally rejected the basis of the complaint (finding no basis for the conclusion that favoritism had been shown - especially as voting for the winner was done by website visitors, not station employees).  Nevertheless, the FCC proposed the $22,000 fine for the failure to broadcast all of the material rules of the contest on the air.  This proposed fine reinforces two principles that we have written about in previous cases:

  1. You must provide all of the material rules of the contest in on-air announcements a sufficient number of times so that a listener could be expected to hear such announcements (see our article here about what are considered the "material terms" of a contest), and
  2. The rules for a contest that is primarily conducted through a station website must still be broadcast on the air if the fact that the contest is occurring on the website is promoted over the air (see our article on a previous case reaching the same conclusion).

Here, the licensee posted the rules of the contest online, which one might think would be sufficient, as all contestants entered online, and the winner was selected through online voting.  But the FCC felt that some of the information given on the air (and in the contest rules) about entry dates was somewhat ambiguous, and decided that, once a contest by a broadcaster is mentioned on the air, all the rules must be given on the air.  As the contest was conducted by multiple stations, the fine reflects a multiple of the FCC's standard $4000 fine for a contest rule violation. This decision seems to penalize a broadcaster for being a broadcaster, as a similar contest, had it been run by the car company instead of the station, could have been promoted and conducted in exactly the same way, and the FCC would not have penalized the station.  But according to the FCC's interpretation of Section 73.1216 of its rule regarding station contests, a station conducting a contest on its website, but promoted on the air, needs to be careful to publicize all of the material rules on the air avoid this FCC trap for the unwary. 

FCC Fines Another Broadcaster For Not Announcing All Rules of a Contest - While One Broadcaster Protests

In recent years, the FCC has been to aggressively enforcing a policy requiring broadcasters to announce all material rules of a contest on the air enough times for a reasonable listener to hear the announcements.  This past week, there was yet another case where this policy was enforced, resulting in a $4000 fine to a broadcaster.  While the FCC continues to enforce this policy, at least one broadcaster has reportedly decided that a fine for not having broadcast of the material rules of a contest is not justified, and is apparently ready to take the FCC on in Court in a case where the FCC tries to enforce a fine issued several years ago.

The newest fine involved a station in Cleveland, which ran a contest called "Who Said That" where a clip of the voice of a sports figure was played on the air.  The first person to be able to identify the speaker won a prize.  Apparently, if no prize was awarded, a new prize was added each week until the voice was identified, when the winner would get all of the accumulated prizes.  In this case, the station ran an announcement about the rules regularly until the station aired a clip that was not identified for some time.   As the clip remained unidentified over the course of many weeks, and then many months, the station apparently became less rigorous about announcing the rules.  But, more importantly to the FCC, the station did not announce on the air all of the prizes that had accumulated, nor did it announce that some of the prizes had become unavailable and had been replaced over time by prizes of what the station considered to be of an equivalent value.  As the station had not announced the "extent, nature and value of the prizes," the FCC found the station to be in violation - even though the right to substitute prizes of equal value was contained in the written rules published by the station.

Given that the station had announced many of the terms of the contest, and had written rules that appeared to cover the situation at hand, some may view this fine as being unnecessarily strict.  The FCC rule dealing with broadcast contests, Section  73.1216, requires broadcast of the "material terms" of a contest "periodically" on the station.  Material terms include those terms "which define the operation of the contest and which affect participation therein."  According to the rule, these factors include, but are not limited to:

  • How to enter or participate
  • Eligibility restrictions
  • Entry deadline dates
  • When prizes can be won
  • The extent, nature and value of the prizes
  • The basis for the valuation of the prizes
  • Time and means of selection of the winner(s)
  • Tie-breaking procedures

Summaries of some of the other cases where the FCC enforced this policy, fining stations for ambiguities in contest rules or the failure to broadcast the material rules, can be found here, here and here

Apparently, at least one broadcaster, Entercom Communications, has decided to challenge this interpretation of the rules.  Entercom was fined by the FCC for not announcing all material rules for a contest on the air, but it did not pay the fine.  If a party does not voluntarily pay an FCC fine, the FCC cannot itself collect the fine or otherwise penalize the station for nonpayment, unless the Department of Justice brings a lawsuit and secures a judgment to collect the fine.  Here, DOJ brought that suit, and the licensee has, according to trade press reports, continued to appeal the ruling and to contest the collection action arguing that the FCC should not fine a station simply for not announcing all the rules on the air.  While we will see where that challenge goes, the FCC seems intent on enforcing the rule.  So make sure that the appropriate announcements are run on air for any contest that your station conducts. 

EEO Review, Public File Issues, Contest Rules, and License Renewal DIscussed in Seminars at Joint Convention of Oregon and Washington State Broadcast Associations

The nuts and bolts of legal issues for broadcasters were highlighted in two sessions in which I participated at last week's joint convention of the Oregon and Washington State Broadcasters Associations, held in Stephenson, Washington, on the Columbia River that divides the two states.  Initially, I conducted a seminar for broadcasters providing a refresher on their EEO recruiting obligations set out under FCC rules.  With some public interest groups calling for stricter enforcement of a broadcaster's EEO obligations, and with the license renewals for Oregon and Washington State radio broadcasters coming up in 2013 (with TV the next year), broadcasters cannot slack off on these important obligations to widely disseminate information about job openings and to educate their communities about broadcast employment issues as required by the FCC rules.  Slides from my PowerPoint presentation on a broadcaster's EEO obligations are available here.  Broadcasters looking for more information on EEO obligations can review the Davis Wright Tremaine Guide to the EEO rules, here, and our most recent reminder about the obligations for the annual EEO public inspection file report, here.

At a second session, we discussed the variety of legal issues facing broadcasters in the current environment.  Many of the same issues discussed in this session were also discussed in my Top Ten List of Legal Issues to Keep Broadcasters Awake at Night, details of which can be found here.  Some specific questions were raised during the Oregon-Washington session include questions about the FCC rules covering contests that stations conduct, and the rules that apply to such contests.  See our blog post on some of those issues here and here.  The obligations for the public file of broadcasters are also set out in our advisory, here.  Another issue that broadcasters should remember is the new obligation for their advertising contracts to include terms that state that advertising is not sold for any discriminatory purpose, to avoid no-urban, no Spanish dictates (see our post here for details).  As we wrote recently in connection with fines issued to a couple of stations for multiple day-to-day violations of the FCC rules, the attention to these details now will avoid major financial headaches for broadcasters later, and potentially long-term issues at license renewal time as well. 

A $4000 Fine After a Complaint About a Broadcast Contest - Make Sure that Contest Rules are Precise

In another sign of just how closely the FCC monitors contests conducted by broadcast stations, the FCC this week issued a Notice of Apparent Liability (a notice of a fine of $4000) to Nassau Broadcasting for being imprecise in the wording of the contest rules for a contest to be held at one of its stations.  In the rules of the contest, the station stated that entries would be accepted "through June 13, 2008."  In fact, the contest was conducted on the evening of June 12, and the station cut off entries to the contest on June 12.  When a listener went to enter the contest on June 13, and was told that she could not enter as the prize had already been awarded, the listener filed a complaint at the FCC.  The FCC, reading the language "through June 13" to mean that listeners could enter the contest up to and including that day, fined the licensee $4000 for misleading its listeners as to the proper rules for the contest it conducted.  This is another indication of just how seriously the FCC's Enforcement Bureau is taking the enforcement of Section 73.1216 of the Commission's rules, which requires licensees "to fully and accurately disclose the material terms" of any contests that it conducts, and to "conduct the contest substantially as announced or advertised."  Broadcasters need to be very precise in their wording of contest rules, and make sure that they carefully observe the details of the rules that they adopt.

In this case, it seems likely that the licensee was simply imprecise in its wording - stating that entries would be taken "through June 13" when it meant "before June 13."  This would have seemed evident from the fact that the rules said that the winner would be announced on the morning show on June 13.  Clearly, if the winner was going to be announced on the morning of June 13, it wouldn't do much good entering after that time.  But the ambiguity in the rules is construed by the FCC against the party who prepared the rules - as is evident from the finding in this case that these rules did not fully and accurately describe the rules of the contest (and actually holding the contest on the night of the 12th instead of the morning of the 13th probably didn't help much).  So what should a broadcaster do to make sure that this kind of ambiguity does not hit them in one of their contests?

Here are a couple of ideas:

  1. Carefully write the rules for the contest to state exactly what one needs to do to participate in the contest and to win the prize being given away (see our post here about another case where imprecise rules cost a station a fine).   Make sure to disclose any material benefits that will enhance anyone's chances to win a contest (like being a member of a loyal listener's club, who is told when a drawing will be held - see our post on that subject).
  2. Have several people read the rules as written to make sure that there are no ambiguities like the one that hit the licensee here.  Include an outsider in the review (a lawyer is always a good choice), as sometimes what seems evident in the rules to the people planning the contest is not so evident to someone looking at the rules from a fresh perspective.  But make sure to fully disclose to the reviewers exactly how you mean for the contest to work, so they can decide if what you explain to them is the same thing as what the rules say.
  3. Carefully conduct the contest in accordance with the rules.  Don't write the rules and forget them - as that can lead to trouble as is evident in this case, and has been the cause of other fines in past cases.
  4. Make sure that the contest rules are properly publicized.  As we have written before, the FCC requires that stations broadcast the material rules over-the-air enough that the station is confident that the average listener likely to participate in the contest will have had the opportunity to hear them.

Given the emphasis that the FCC has put on contests in the past few years, broadcasters need to conduct their contests carefully.  Especially when giving away something big that listeners will care about enough to complain to the FCC if they think that their chances to win have been compromised (like a car or backstage passes to a concert, or a trip or a valuable watch, as in the recent case), don't rely on stock contest rules that may govern your more routine casual giveaway (a new CD or a free donut at the local bakery to the 5th caller).   But be careful with any contest or give-away - as it is clear that the Commission is watching!

$16.57 Million Verdict in Hold Your Wee for Wii Case - What are the FCC Implications and What Should Broadcasters Learn?

A jury in Sacramento returned a $16.57 million verdict against Entercom Broadcasting's local subsidiary in the case involving the death of a contestant in a radio station-sponsored contest.  The contest - drinking water and waiting to see which contestant would win the Nintendo Wii by being the last to have to use the bathroom - led to the death of contestant Jennifer Strange by water intoxication.  The station had argued that water intoxication was not a readily known risk of the contest that could have reasonably been anticipated.  The plaintiff's case, to refute this argument, included testimony of warnings from on-air station callers of the risks, and health complaints from contestants themselves, which were apparently ignored or minimized by the station employees who were involved in supervising the contest.  This Blog does not purport to address negligence and personal liability questions, which we will leave to others.  Instead, we'll talk about the lesson to broadcasters and the FCC impact of this case.

First, the decision itself serves as a warning to broadcasters of the need to make employees aware of the ramifications of what goes on at a station.  In a Radio Ink Column today, Publisher Eric Rhoads suggests that broadcasters must be careful in what they do, but also submits that owners and managers cannot take the fun out of radio.  And while I wholeheartedly agree with the last sentiment, the fact that radio can be a fun business is all the more reason that owners and managers need to be careful about what goes on at a station.  While we hate to be the lawyers who ruin all the fun, management does need to make employees aware of the nature of the broadcast medium, and the fact that real people are impacted by whatever is done on the station - whether it be a "joke" on the air which some people find offensive, a dangerous contest, or simply putting off compliance with some FCC rule.  We are in a litigious time, and we have an FCC and a Congress with lots of pending matters that could determine the future of the industry.  While it may seem amazing, a single contest gone wrong or wardrobe malfunction can set the tone for the regulation of an entire industry.  So, while broadcast managers need to avoid being the heavies and playing it so safe that they take the fun out of broadcasting, they do need to impress on employees that they must be aware of the ramifications that their actions can have.  Broadcasting is still a powerful medium, and because of that fact, actions taken by broadcasters can have an impact that is magnified far beyond what might be the case in other media or other industries.  And because it is such a regulated industry, that impact can have huge consequences.

As for the FCC ramifications of the court decision, they will quite possibly will be none.  The verdict itself should not have any impact on FCC consideration of the matter.  Moreover, the FCC does not typically get involved in individual cases of negligence by a broadcast station.  If ice from a tower hits a passing vehicle, if there is a slip and fall at a studio, or a traffic accident involving a remote vehicle, there is typically no FCC ramification.  These cases are left to civil courts to sort out.  In the Sacramento case, while it was quite well publicized that the FCC had started an investigation into the contest when it was occurred, nothing more has been heard about the results of that investigation. 

The FCC does have certain rules that can be applied against broadcasters who endanger the public's safety, but these are not written in terms of potential harm to isolated individuals.  The FCC's hoax rule prohibits "a broadcast licensee or permittee from knowingly broadcasting false information concerning a crime or catastrophe if it is foreseeable that broadcast of the information will cause substantial public harm, and broadcast of the information does in fact directly cause substantial public harm."  In other words, that rule is applied in cases that involve the potential for mass disruptions to emergency responders or others which endanger the public's safety.  The rule was adopted in to apply in situations like the case where a April Fools Day prank which sent emergency responders to a non-existent emergency, or where a reported murder of a station employee tied up police, when in fact no such crime occurred.

The FCC once had a rule against dangerous or disruptive contests, but did away with it as part of their proceedings getting rid of "regulatory underbrush" in the 1980s, feeling that such issues were best left to civil lawsuits.  In fact, in a 2007 case denying an objection to a license renewal, the Commission's staff specifically cited to that repeal of the former policy in finding that it had no jurisdiction over claims of dangerous contests.

While the FCC can always create new precedent as to what is or is not in the public interest, one would think that the penalty imposed in this civil case has already driven the point home to the broadcasters involved in this case, and to all other broadcasters who have been observing the events in Sacramento, that care needs to be taken in any contest, or in any other situation where people may be endangered by a station event. And one would think that this case will also serve as a reminder to broadcasters of the life and death power that they have in so many facets of their operations, and how carefully they should handle that responsibility.